Building and Facility Management

August 2022

Read Time: 3 Minutes

What Does a Building Manager Do?

Building managers play an essential role in ensuring the smooth running of larger complexes. Responsibilities range from security and maintenance through to supervising contractors and assisting the Body Cody Corporate Committee. We take a closer look at this important role.

What Role Does a Building Manager Play?

Building managers are responsible for the maintenance and day-to-day management of a complex. As contractors to the Body Corporate, the role they play differs from property to property, depending on the Service Level Agreement signed between the body corporate and the Building Manager. This agreement determines what your building manager is able to assist you with.

Not all complexes have a building manager. If a building doesn't have a Building Manager or Caretaker, the tasks will fall to the Owners within the building.

Building Manager Responsibilities

Generally, a building manager will assist with the following:

  • Common area maintenance including sourcing quotes for building maintenance and small projects
  • Managing common area maintenance contractors, including ensuring health and safety inductions are carried out on-site, and managing the work and costs associated with the long-term maintenance plan
  • Making recommendations to the committee on matters needing attention
  • Ensuring annual compliance inspections are carried out and complied with during the year
  • Managing security systems and the master key system
  • In some complexes, maintaining a list of all residents (including tenants) and communicating regarding day-to-day issues
  • Assisting with governance issues, such as visiting or communicating with owners or tenants to discuss breaches of the body corporate operational rules or addressing parking issues.
  • Providing guidance and advice on the practical running of the complex to the committee.

Do Building Managers Live in the Building?

In some cases building managers live on-site in larger complexes, but with the rise of Facilities Management companies, this is no longer always the case.

Instead of a single building manager, a Facilities Management company may provide access to a team of experts to assist residents with a range of services as an alternative to a live-in manager.

What Does the Body Corporate Manager Do?

You may be wondering what the difference is between a Building Manager and your Body Corporate Manager. Sometimes the terminology can be confusing!

As your Body Corporate Manager, our job at Crockers is to make your life easier by taking care of the administrative functions of your body corporate on behalf of the Body Corporate Chairperson and/or Committee, among many other tasks. This includes organising and facilitating meetings (e.g., Annual General Meetings or Extraordinary General Meetings), working with the Chair & Committee to generate the annual budget, paying invoices relating to the operational running of your complex and dealing with financial matters, including raising and collecting levies and keeping and preparing financial accounts.

For further details, have a look at What Crockers Can Do for Your Body Corporate.

If you're interested in Understanding the Jargon Used in Body Corporates, we break it all down in this helpful article.

Do We Need a Building Manager?

Crockers always recommends that larger complexes engage a Building Manager or a Facilities Management Company. Building managers ensure that everything is running smoothly and that residents are happy with their living conditions.

If you have further queries about building management contact Crockers’ helpful Body Corporate & Community Living experts on 09 968 3311 or email


Crockers Body Corporate Proposal Request

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Call 0800 CROCKERS or Call 0800 2762 5377

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