Our Homes Team

Joe has been part of our team since 2009. He started as a Property Manager and has since risen through the ranks, taking on roles as Team Leader and General Manager. Joe is currently at the helm of the largest single office property management company in New Zealand.

Thanks to his extensive knowledge in all aspects of Property Management, Joe has been instrumental in driving a transformation of our core business. By leveraging people, processes, structure, and systems, he's helped us achieve success and growth in a rapidly evolving market. Joe's focus on ensuring all key business components support each other has resulted in improved internal efficiencies, increased transparency of target tracking and achievement, and higher levels of service for our clients.

Joe's leadership and expertise have been invaluable in guiding our team and helping us to achieve our goals. We're proud to have him as part of the Crockers whānau, and we look forward to many more years of his guidance and leadership.

Shanon is an accomplished professional with a diverse educational background and extensive experience in the property management industry. He holds a Graduate Diploma in Property Management, which he pursued while simultaneously working full time over the course of several years. Additionally, Shanon possesses a Bachelor of Applied Science degree, showcasing his commitment to continuous learning.

Shanon has had an impressive journey at Crockers Property Group since joining in 2007. Starting as a property manager, he has consistently demonstrated his dedication and expertise, steadily progressing within the company. Over the years, Shanon has excelled in various roles within the Property Management and Body Corporate teams. At present, Shanon oversees the Crocker Group's Residential, Commercial Property Management, and Body Corporate New Business and Marketing Teams. Leveraging his extensive knowledge and experience, he plays a crucial role in driving growth and attaining outstanding outcomes for the wider company.

One of Shanon's notable strengths lies in his understanding of the New Zealand property market. Having weathered its booms and busts, he has gained invaluable insights into the dynamics and intricacies of the property landscape. Shanon's expertise extends to the Unit Titles and the Residential Tenancies Act, underscoring his comprehensive knowledge of the legal frameworks governing the industry.

Beyond his professional endeavors, Shanon finds great joy in spending quality time with his family. He cherishes these moments and embraces his role as a dedicated family man. Additionally, Shanon is an ardent BBQ enthusiast, displaying his passion for cooking and creating delicious culinary experiences.

Franklyn brings a diverse property background spanning commercial property, body corporate management, building operations, and building compliance. He works closely with owners and stakeholders to enhance asset performance, manage operational risk, and uphold high standards across residential communities. His expertise in facilities management, contract oversight, and risk governance enables him to deliver practical solutions that support both long-term property value and an exceptional resident experience.

James commenced at Crockers in January 2023 and comes to us with vast experience in Sales & Marketing and more recently in Tourism, Hospitality and Hotels as a General Manager.

In his last role, James was a Building Manager at a serviced apartment property which comprised of 276 units, in the Auckland CBD. So, with this blend of experience, James is excited to develop and grow our Build-to-Rent offering for Park Tower. He also engages with the wider Property teams, builds a sense of community within the complex, retains our valued tenants, and helps mentor the Park Tower team.

In his spare time, James likes to tinker with cars, entertain friends and family, search for Auckland’s best Date Scone and get out on the Waitemata harbour.

Ann combines strong operational, analytical, and customer service skills with a background in project management and contract administration. She is passionate about creating positive resident experiences and applies a detail-focused, solutions-driven approach to tenancy management, resident support, and community operations within the Build-to-Rent environment.

Charles is a part of our dedicated homes team for Build-to-Rent projects. With a background in Mechanical Engineering and Business Administration, he brings a wealth of experience and skills to his role. Before joining us, Charles worked for a motor car company in Korea and then went on to become a Korean teacher at schools in New Zealand. For 25 years, Charles engaged in exchange programs between Korea and New Zealand.

As a Property Management assistant at Park Tower, Charles is committed to providing excellent customer service and takes a personalised approach in looking after the tenants. His warm and friendly manner makes tenants feel welcome and valued, and his dedication to his role is evident in the way he treats each tenant with care and respect. Charles' exceptional communication and problem-solving skills make him an integral part of our team, earning him a great reputation amongst the Park Tower community.

Jeanne joined Crockers in 2025 as a part-time Assistant Property Manager for Park Tower, while studying Communication at AUT.

As a second-year university student, she brings strong organisational skills and a fresh perspective to the team. She is always keen to expand her knowledge and skills.

Outside of work, she enjoys reading and spending time at the beach.

Pippa joined Crockers in 2026 as an Assistant Property Manager for Park Tower. She is currently studying Property at the University of Auckland and has a genuine passion for the industry.

She is particularly interested in the day-to-day management of properties and enjoys building strong relationships with tenants while ensuring that operations run smoothly.

Pippa takes pride in being reliable, approachable, and proactive, and is committed to delivering high-quality service while continuing to learn and grow within the industry.

Rita joined Crockers in 2025 as an Assistant Property Manager for Park Tower, where she enjoys problem-solving and interacting with the variety of tenants who stay at the complex. This role presents a significant opportunity for her to gain knowledge and experience in property management, expanding her skillset and professional expertise.

Rita is studying Applied Physics and Finance at the University of Auckland. She has a strong focus on efficiency and takes pride in delivering excellent customer service with a keen eye for detail.

Outside of work and studies, she enjoys figure skating, as well as watching basketball and tennis matches.