Rent and Debt Guarantee

Extra protection beyond the bond with our Rent and Debt Guarantee

For just $3.50 per week, Crockers’ Rent and Debt Guarantee gives landlords added peace of mind by covering more than just rent and going further than the standard 4-week bond.

When tenants leave owing money, the bond doesn’t always stretch far enough. This guarantee provides up to $3,000 extra cover on top of the bond, helping protect you from unpaid rent, damage, and other costs.

It’s not insurance. It’s real cover. Crockers offers this Guarantee because we have the systems and processes in place to manage risk effectively. We back ourselves to ensure your investment is protected. That’s why we can offer up to $3,000 in additional cover on top of the bond.

How our Rent and Debt Guarantee helps with your peace of mind

If a tenant leaves with outstanding rent or damage and the matter proceeds to the Tenancy Tribunal, Crockers pays you directly once a Tribunal order is issued. This payment is made up to $3,000 over and above the bond.

We then deal with the tenant and manage the recovery process for you. You don’t have to chase the debt, deal with legal steps, or wait months. It’s handled quickly and professionally, so you can move forward with confidence.

Well worth the small monthly payment

Why it’s better than just a rent guarantee

Most rent guarantees only cover rent. Crockers’ Rent and Debt Guarantee goes further
It provides up to $3,000 in additional protection above the tenant’s 4-week bond
Covers more than just unpaid rent. Includes property damage, cleaning, lock changes, rubbish removal, and unpaid utilities
Designed to give landlords confidence that they won’t be left out of pocket if a tenancy ends badly
No excess. No deductions. No delay

How it works

Available to Crockers landlords whose tenants are screened and placed through our Property Management team
If a tenant leaves debt behind and the Tenancy Tribunal issues an order, we’ll pay you directly up to $3,000 over the bond
Crockers then manages the debt recovery process with the tenant. You don’t have to chase it
Payments are made quickly after a Tribunal decision, so you’re not left waiting
Supported by our internal systems and experienced team

Key details and flexibility

Only $3.50 per week
No fixed contract. Opt in or out at any time
Covers a wide range of costs beyond rent arrears
Applies only after the tenant’s bond has been used, covering amounts that the bond does not recover
Backed by Crockers’ proven systems for managing tenant debt and Tribunal orders

Crockers just took care of it

Auckland property owner Sue Martin found Crockers handled the interruption to her rental income very effectively. She shared her story about how Crockers’ Tenant Debt Guarantee minimises rental risks.

When I was initially aware of this plan, I considered it to be probably just another unnecessary cost I didn't want as a landlord. There was a free trial period, however, and as luck would have it, during this time, our tenant started missing rent payments. After a period of time of continued promises of payment, but little or no progress with the tenant, Laileen at Crockers filed for a hearing at the Tenancy Tribunal, and was successful in getting judgement in our favour on all counts. It was at this point that the Tenant Debt Guarantee came into its own.

Having had a judgement in our favour, all costs won were paid immediately into our account. We were not faced with the problem of having to recover any money from the tenant ourselves, an exercise we have found in the past to be difficult and not always successful. We have given Crockers the management of our apartment primarily because we are too busy to do this ourselves, and having to attempt to recover these funds ourselves would have been most inconvenient. As a result of this experience, we have taken the Tenant Debt Guarantee on a permanent basis, and consider it to be of great value and convenience.
Sue Martin

Well worth the small monthly payment

Landlord Michael MacLeod says he has several rental properties and found tenants’ occasional failure to pay their rent to be a matter of not if, but when.

The Tenant Debt Guarantee is well worth the small monthly payment for the peace of mind it gives me for when this happens. An instant payout after a Tribunal hearing sure beats a small drawn-out weekly payment that can, and does, go on for years!
Michael MacLeod

Your Property Manager should be the first point of call to discuss how Crockers’ Tenant Debt Guarantee helps. We can also advise you on Landlord Insurance providers if required. The Tenant Debt Guarantee is only available to Crockers clients who have tenants screened and placed by Crockers Property Management. 