Tribunal hearing dates are now blowing out, with some landlords waiting up to 10 weeks from application to hearing. This creates significant challenges if tenants fall into arrears. The longer landlords wait for a decision, the greater the financial pressure, making proactive arrears management and landlord insurance crucial.
Why Are Tribunal Delays Getting Worse?
The Tenancy Tribunal’s 2024 annual report highlighted a growing backlog, but this delay has worsened in 2025. Rising financial strain on renters, higher demand for affordable housing, and cost-of-living pressures have all led to an increase in disputes being lodged. At the same time, Tribunal resources have not kept pace, meaning landlords face longer waits for hearings and outcomes.
The Importance of Efficient Arrears Processes
With delays extending, landlords cannot afford to let arrears build up. A structured arrears process includes:
- Immediate follow-up on missed rent.
- Clear communication with tenants.
- Early escalation when arrears are not resolved.
Acting quickly is the best way to limit losses before a Tribunal hearing becomes necessary. Professional property managers, like Crockers, have systems in place to respond promptly, helping protect landlords from extended non-payment periods.
Landlord Insurance as a Safety Net
Even with good processes, arrears can still occur, particularly when tenants face genuine financial hardship. Landlord insurance is therefore an important safeguard, covering lost rent and potential damage while waiting for a Tribunal outcome. With Tribunal delays stretching into months, insurance helps reduce financial stress for landlords.
Read about Crockers Rent and Debt Guarantee.
Conclusion
Tribunal delays highlight the importance of being proactive. Efficient arrears management and robust insurance are the best ways Auckland landlords can protect themselves while waiting for hearings. Crockers can help ensure you have both the systems and support in place.
Read more about Attending a Tenancy Tribunal and the new RTA amendments now in force.
