Privacy Policy

What Personal Information do we Collect?

The kinds of personal information we collect and hold about you, and our use of that information, is dependent on the products and services we provide to you.

How do we Collect Your Personal Information?

We typically collect your personal information directly from you unless it is impracticable or unreasonable to do so.

What we do with the Information we Gather

We use this information collection to provide property management and body corporate management services which can include undertaking background checks on potential tenants and any information created about a person as part of providing services.

Who Has Access to the Personal Information

Crockers authorised staff have access to personal information.

Commitment to Data Security

We have put in place physical, electronic and organisational processes to protect your personally identifiable information. 

Right to Access Your Personal Information

You have the right to find out and see what personal information we hold about you and to request correction of that information.

Refusal of Access to Personal Information

Crockers may refuse you access to personal information in accordance with the Privacy Act 2020 if (among other things):

Complaints

Crockers’ aims to acknowledge receipt of all complaints within seven working days and aims to resolve all complaints within 20 working days.

Changes to this Privacy Policy

We may occasionally update this Policy. We will use our best endeavours to notify you of any changes.

The Privacy Officer

If you are concerned about any possible interference with your privacy, or would like to request access to your Personal Information, please contact our Privacy Officer.