Chat with Robbie on WhatsApp

Robbie, our new Virtual Assistant, is available 24/7 on WhatsApp. You can check your account, request documents, pay fees, and get answers to common questions - any time of day.

Start a chat instantly

The quickest way to get started is to tap the link below. It will open WhatsApp and start a conversation with Robbie automatically - no need to save a contact first.


Or add Robbie to your contacts

If you'd prefer to save the number first and message from your contacts list, follow the steps for your device below.

iPhone

  1. Open your Contacts app and tap the + button in the top right corner.
  2. Enter the name as Robbie - Crockers and the phone number as 09 630 8890.
  3. Tap Done to save.
  4. Open WhatsApp and tap the compose icon (top right).
  5. Search for Robbie - Crockers and tap the contact to start chatting.

Android

  1. Open your Contacts app and tap the + button.
  2. Enter the name as Robbie - Crockers and the phone number as 09 630 8890.
  3. Tap Save.
  4. Open WhatsApp and tap the compose icon (pencil or chat icon, top right).
  5. Search for Robbie - Crockers and tap the contact to start chatting.

 

What can Robbie help with on WhatsApp?

Robbie can assist Landlords, Tenants, and Body Corporate owners with a wide range of queries, including:

  • Account and payment information
  • Document requests
  • Levy and fee enquiries
  • General property management questions

Robbie is available around the clock. If your query needs to be escalated to the Crockers team, Robbie will let you know and direct your query to the right person.