Chat with Robbie on WhatsApp

Robbie, our new Virtual Assistant, is available 24/7 on Wechat. You can check your account, request documents, pay fees, and get answers to common questions - any time of day.

Start a chat instantly

Simply scan the QR code below using Wechat and start a conversation with Robbie automatically.

我们的全新AI智能助手 Robbie 现已上线，全天候 24 小时通过微信为您提供服务。

通过Robbie, 您可以随时可以查询账户信息、申请相关文件、支付管理费用，以及获取常见问题的解答。

立即体验

使用微信扫描下方二维码，即可与 Robbie 开启对话，享受便捷服务。

What can Robbie help with on Wechat?

Robbie can assist Landlords, Tenants, and Body Corporate owners with a wide range of queries, including:

Account and payment information
Document requests
Levy and fee enquiries
General property management and Body Corporate questions

Robbie is available around the clock. If your query needs to be escalated to the Crockers team, Robbie will let you know and direct your query to the right person.

Robbie 微信智能助手能帮您做什么？

Robbie 可为业主、租客及业主委员会（Body Corporate）业主提供多项便捷服务，包括：

查询账户及付款信息
提供物业相关所需文件
咨询管理费及其他相关费用
解答物业管理常见问题

7 × 24 小时在线，随时响应您的需求。

如果您的问题需要人工协助，Robbie 会自动为您转接至 Crockers 相应团队，由相关工作人员继续为您提供服务。