Chat with Robbie on Facebook

Robbie, our new Virtual Assistant, is available 24/7 on Facebook. You can check your account, request documents, pay fees, and get answers to common questions - any time of day.

Start a chat instantly

The quickest way to get started is to visit our Facebook page and click the Message button shown below. This will open Facebook Messenger and start a conversation with Robbie automatically.

What can Robbie help with on Facebook?

Robbie can assist Landlords, Tenants, and Body Corporate owners with a wide range of queries, including:

  • Account and payment information
  • Document requests
  • Levy and fee enquiries
  • General property management and Body Corporate questions

Robbie is available around the clock. If your query needs to be escalated to the Crockers team, Robbie will let you know and direct your query to the right person.