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Quality Property Management

Choose Crockers for Rental Property Management in Auckland

Crockers is the largest single-office property management company in New Zealand for a good reason – thousands of property owners with family homes, apartments and investment properties trust us to manage their most reliable asset.

As Auckland property management leaders, the Crockers team gain in expertise every day thanks to a pool of properties. We also bring honesty, traditional family values and integrity built up over 45 years.

The Crockers team of over 45 Property Management staff and 30 Property Managers help everyone, from New Zealand investors to foreign investors including Chinese investors and everyone in-between. Whether you’re overseas or living in Auckland, we’re here to help so your investment property management is never too complicated.

As ideal quality property managers, Crockers provide

  • Feedback and advice about how to maximise the value and rental yield from your property
  • Solutions to ensure no rent arrears occur
  • A guarantee of money back if service is sub-standard
  • Feedback and advice which is intelligent and honest
  • Management of accounts for your property which is comprehensive and maximises rental returns
  • Marketing of your property to ensure a high rate of occupancy and minimise weeks without tenants
  • Emergency phone numbers so you can reach the property manager and tenants 24/7

We focus on keeping both owners and occupants satisfied no matter where in Auckland that may be. We also specialise in body corporate property management around New Zealand. Crockers take care of apartments, penthouse suites, flats, villas, newly built homes and older properties, taking the risk out of Auckland property management.

I haven’t yet bought my investment rental property – what are the steps towards turning it into a rental?  

Some neighbourhoods attract work-focused singles, other neighbourhoods attract family-focused groups. If you haven’t yet bought your Auckland rental investment property, Crockers can advise on the types of tenants who traditionally want to be in the neighbourhood.

  • An apartment, flat, unit, historic villa or new build each comes with its own pros and cons. Ask us for advice.
  • Location benefits are affected by whether you’re looking at tenants who want a school zone, or to be near transport, or the central business district
  • Gardens seem essential for some properties but non-essential in others. Crockers can advise on whether a garden is a dealbreaker in your rental property or not
  • While your bank will advise you if you have a loan to purchase your property, Crockers will step in to advise on market rent and how this affects repaying the loan through good tenancies. We have advice on how much you should spend on the property, how much rent and bond to expect
  • Crockers follow market trends, updates and insights closely. We’re here to advise on changes to the Residential Tenancies Act such as smoke alarm rules and letting fee changes

 

Our staff are here to help. No matter what questions you have we’re happy to answer them.

For reliable property management services in Auckland, please phone Liz Gemmell on 021 281 3034 or email liz@crockers.co.nz

 

Understand what makes Crockers stand out amongst Auckland property managers ... watch our short video 


Crockers Property Management Ltd is licensed under the Real Estate Agents Authority and is an accredited member of the Real Estate Institute of New Zealand (REINZ). Our Property Managers undergo regular training and development workshops.

为什么选择Crockers?

您可以对我们完全信赖,因为我们的员工会带来真正意义上的改变,同时我们为客户提供退款服务保障。

Crockers的声誉是建立在一个引以为傲的家庭传统——诚信之上,这构成了我们集团文化的基石, 也是我们开展业务的方式。我们是新西兰本土超过四十年经营历史的公司,同时也是新西兰独立规模最大的物业管理企业。

我们提供个性化的物业管理服务,并拥有着一支超过25名物业租赁经理组成的团队,我们坚信公司之所以成功的关键是因我们与客户多年来建立的个人关系。

我们对于租客拖欠租金采取零容忍的政策,当您成为我们的客户时,我们真正关心的是大家能够达到双赢的结果。 通过我们多年的行业经验,我们精心打造并调整我们的流程和系统,以确保对您的物业的管理达到最佳的水准 – 让您与您的租客都满意。

您现在的物业租赁经理是否给您提供了如下服务?

  • 退款服务保证
  • 租金拖欠零容忍
  • 诚实的反馈和建议
  • 全面的帐户管理
  • 针对您的物业进行高效的推广
  • 一个专一的单点联系人
  • 一个顺利的出租过程
  • 方便您和您租户联系的7*24的紧急联络服务
  • 最大化的回报
  • 定期的市场调研


若想获取出租评估,请联系 Leon Ma
小马  
电话:09 968 3330    手机号码: 021 575 419    电子邮箱:leon@crockers.co.nz

 

Crockers物业管理有限公司持有房产代理监管局颁发的执照,并且是新西兰房地产协会的成员。我们的物业租赁团队会定期接受培训并参加专题研讨会。

常见问题   请点击这里

Frequently Asked Questions

Money Back Service Guarantee

The highest standards of honesty, integrity and professional practice will be conducted in compliance with the Code of Ethics of the Real
Estate Agents Act 2008. If we let you down, our Service Guarantee states the next three month’s management of your property will be provided FREE of charge.

That is how much we believe in our people and what they do. However this guarantee does not apply when we are requested to carry out non-standard duties or in the event of matters outside our control, ie: natural disaster or accident.

Zero Tolerance Rent Arrears Policy

Hands up if you enjoy chasing late rent payments? We didn’t think so. We have a zero tolerance policy towards arrears, and have robust
systems for chasing them up.

Knowledge

Ever had a property sit vacant for five weeks despite running yourself ragged trying to find someone to fill it? Maybe the rent is too high, the
advertising is in the wrong publication, the location is unappealing, or the wallpaper is out of date? The experience and in depth market
knowledge of the Crockers Property Management team can help you answer those questions and ensure your property enjoys maximum
occupancy at the best possible rent.

Market Information and Advice

Crockers has over 100 qualified staff with years of experience in the Auckland property market, all of whom are knowledgeable and love what they do. Our Property Managers, Body Corporate Account Managers and Real Estate Property Specialists can provide you with valuable advice and information about your property that will make it that much easier to manage.

Every month we distribute research on Auckland’s property market. We look at issues impacting the marketplace and provide sales and rental statistical data, CPII survey results from investors, comparisons of various suburbs and other cities; and so much more.

Insurance

Properties that are professionally managed enjoy access to insurance that other properties don’t, including malicious tenant damage,
absconded tenants and loss or damage to your building and contents.

Maintenance

At Crockers, we keep an eye on your property when you can’t and provide regular inspection reports. We also have access to top
tradespeople at competitive rates and can take care of the problem before you even know it’s there. Of course you can do your own
maintenance work, but it really is a better idea to leave it in our hands. After all, it is a responsibility that is reinforced by the Residential
Tenancies Act.

Law

Sadly, mediation and tenancy tribunal hearings are part of the territory when you have an investment property. Having a Property Manager means we attend these meetings for you if the need arises.

Quality

It’s a hard road finding the right tenants, and it can be a long one too. Even after spending time working through an exhausting number of checks, it’s easy to be fooled. Our industry leading processes screen out unsuitable tenants and leave you with one, if not a list of candidates you can feel good about living in your property.

Time

In today’s busy world, balancing family life and your job is hard enough, let alone making time to manage your investment property. Having a professional Property Manager gives you back your life, or at least more time for the fun parts.

Sleep

We respond to a tenant’s emergency call 24 hours a day, 7 days a week. So when something goes wrong at 3am, it’s one of us who gets
out of bed, not you.

Customer Service

On the other side, possible tenants are busy people too. They want to know as much as they can before they make time to view a property, and expect to be able to view a home at a time that suits them.

Just like you, they also want to know they’re dealing with professional people with integrity. By choosing Crockers, you set a great impression right from the start, attracting the best tenants.