Quality Property Management
Choose Crockers for Rental Property Management in Auckland
Crockers is the largest single-office property management company in New Zealand for a good reason – thousands of property owners with family homes, apartments and investment properties trust us to manage their most reliable asset.
As Auckland property management leaders, the Crockers team gain in expertise every day thanks to a pool of properties. We also bring honesty, traditional family values and integrity built up over 45 years.
The Crockers team of over 45 Property Management staff and 30 Property Managers help everyone, from New Zealand investors to foreign investors including Chinese investors and everyone in-between. Whether you’re overseas or living in Auckland, we’re here to help so your investment property management is never too complicated.
As ideal quality property managers, Crockers provide
- Feedback and advice about how to maximise the value and rental yield from your property
- Solutions to ensure no rent arrears occur
- A guarantee of money back if service is sub-standard
- Feedback and advice which is intelligent and honest
- Management of accounts for your property which is comprehensive and maximises rental returns
- Marketing of your property to ensure a high rate of occupancy and minimise weeks without tenants
- Emergency phone numbers so you can reach the property manager and tenants 24/7
We focus on keeping both owners and occupants satisfied no matter where in Auckland that may be. We also specialise in body corporate property management around New Zealand. Crockers take care of apartments, penthouse suites, flats, villas, newly built homes and older properties, taking the risk out of Auckland property management.
I haven’t yet bought my investment rental property – what are the steps towards turning it into a rental?
Some neighbourhoods attract work-focused singles, other neighbourhoods attract family-focused groups. If you haven’t yet bought your Auckland rental investment property, Crockers can advise on the types of tenants who traditionally want to be in the neighbourhood.
- An apartment, flat, unit, historic villa or new build each comes with its own pros and cons. Ask us for advice.
- Location benefits are affected by whether you’re looking at tenants who want a school zone, or to be near transport, or the central business district
- Gardens seem essential for some properties but non-essential in others. Crockers can advise on whether a garden is a dealbreaker in your rental property or not
- While your bank will advise you if you have a loan to purchase your property, Crockers will step in to advise on market rent and how this affects repaying the loan through good tenancies. We have advice on how much you should spend on the property, how much rent and bond to expect
- Crockers follow market trends, updates and insights closely. We’re here to advise on changes to the Residential Tenancies Act such as smoke alarm rules and letting fee changes
Our staff are here to help. No matter what questions you have we’re happy to answer them.
For reliable property management services in Auckland, please phone Mark Steyn on 0220776801 or email: mark@crockers.co.nz
Understand what makes Crockers stand out amongst Auckland property managers ... watch our short video
Crockers Property Management Ltd is licensed under the Real Estate Agents Authority and is an accredited member of the Real Estate Institute of New Zealand (REINZ). Our Property Managers undergo regular training and development workshops.
Frequently Asked Questions
Money Back Service Guarantee
The highest standards of honesty, integrity and professional practice will be conducted in compliance with the Code of Ethics of the Real
Estate Agents Act 2008. If we let you down, our Service Guarantee states the next three month’s management of your property will be provided FREE of charge.
That is how much we believe in our people and what they do. However this guarantee does not apply when we are requested to carry out non-standard duties or in the event of matters outside our control, ie: natural disaster or accident.
Zero Tolerance Rent Arrears Policy
Hands up if you enjoy chasing late rent payments? We didn’t think so. We have a zero tolerance policy towards arrears, and have robust
systems for chasing them up.
Knowledge
Ever had a property sit vacant for five weeks despite running yourself ragged trying to find someone to fill it? Maybe the rent is too high, the
advertising is in the wrong publication, the location is unappealing, or the wallpaper is out of date? The experience and in depth market
knowledge of the Crockers Property Management team can help you answer those questions and ensure your property enjoys maximum
occupancy at the best possible rent.
Market Information and Advice
Crockers has over 100 qualified staff with years of experience in the Auckland property market, all of whom are knowledgeable and love what they do. Our Property Managers, Body Corporate Account Managers and Real Estate Property Specialists can provide you with valuable advice and information about your property that will make it that much easier to manage.
Every month we distribute research on Auckland’s property market. We look at issues impacting the marketplace and provide sales and rental statistical data, CPII survey results from investors, comparisons of various suburbs and other cities; and so much more.
Insurance
Properties that are professionally managed enjoy access to insurance that other properties don’t, including malicious tenant damage,
absconded tenants and loss or damage to your building and contents.
Maintenance
At Crockers, we keep an eye on your property when you can’t and provide regular inspection reports. We also have access to top
tradespeople at competitive rates and can take care of the problem before you even know it’s there. Of course you can do your own
maintenance work, but it really is a better idea to leave it in our hands. After all, it is a responsibility that is reinforced by the Residential
Tenancies Act.
Law
Sadly, mediation and tenancy tribunal hearings are part of the territory when you have an investment property. Having a Property Manager means we attend these meetings for you if the need arises.
Quality
It’s a hard road finding the right tenants, and it can be a long one too. Even after spending time working through an exhausting number of checks, it’s easy to be fooled. Our industry leading processes screen out unsuitable tenants and leave you with one, if not a list of candidates you can feel good about living in your property.
Time
In today’s busy world, balancing family life and your job is hard enough, let alone making time to manage your investment property. Having a professional Property Manager gives you back your life, or at least more time for the fun parts.
Sleep
We respond to a tenant’s emergency call 24 hours a day, 7 days a week. So when something goes wrong at 3am, it’s one of us who gets
out of bed, not you.
Customer Service
On the other side, possible tenants are busy people too. They want to know as much as they can before they make time to view a property, and expect to be able to view a home at a time that suits them.
Just like you, they also want to know they’re dealing with professional people with integrity. By choosing Crockers, you set a great impression right from the start, attracting the best tenants.
