Community Living and Body Corporate
In response to Covid-19 Level 1, our offices are now open from 9am to 5pm Monday to Friday. If you have any questions regarding our services to you and Alert Level 1, please contact your Community Living Account Manager. They will be happy to assist you.
Recommended Protocols and FAQs: Alert Level 1
Listed below are FAQs and several suggestions that you might find useful as we all, as a community work our way through this pandemic. We recognise that every complex is different and most likely you have all put in place your protocols to manage business continuity and maintain a safe environment; however, we hope you find these useful.
Frequently Asked Questions
How to get in contact with your Account Manager
- Please call your account manager’s DDI in preference to our main switchboard.
- Email addresses and DDI numbers for Account Managers can be found on our ‘Meet The Team’ page for body corporate – found here https://www.crockers.co.nz/about-us/meet-the-team/body-corporate/
- If you are unsure who the Account Manager for your complex is, please email us on firstname.lastname@example.org – we will review these regularly and direct your enquiry to the correct person.
For health and safety reasons, continuing to hold virtual meetings is encouraged
Whilst Level 1 makes face-to-face meetings allowable, Crockers recommends that our clients hold meetings virtually wherever possible. Virtual meetings are fantastic in that they can be done from the comfort of your own home, you don’t have to wade through traffic to get to a meeting venue and it is excellent for the protection of your personal health and safety.
Facebook group for your building
Consider setting up a closed group Facebook page for your complex to help everyone to keep in touch.
We encourage that complexes put in place a contactless contact tracing regime. This link https://app.covidregister.nz/register is a good tool for contact tracing.
Information and updates on Covid-19
The best place to get updates or further information on self-isolation, financial support and anything else about Covid-19 can be found via this link. covid19.govt.nz
FAQs updated on 07/10/20
Please refer back to this page for updates.