Frequently Asked Questions

Health and safety

We will prepare a Health and Safety report for each property which will identify hazards (if any) and of course give continued hazard management support to both tenants, contractors and visitors. We are subscribed to ControlPoint whereby, using a telephone app, contractors must complete relevant Health and Safety training modules before being allowed on site. Through the app, they are automatically supplied with the hazards pertaining to the particular site and must sign on and sign out at each visit, thereby giving Owners and other PCBU’s the comfort of knowing that they are protected from liability from a Health and Safety perspective.

 

Avoid regulatory snags

A major area of property management is compliance with the Building Act (Warrant of Fitness), Occupational Health and Safety legislation and various local body requirements. We can identify where your property may not meet statutory requirements and can advise on what needs to be done to avoid potential action against you.

Full records

Our fully integrated computer package forwards monthly statements regarding operating expenses and provides regular updates on property inspections.

Minimal downtime

We work with local agents to let any space that becomes vacant.

Maintenance

Any reported issues are actioned quickly with minimum disruption to the tenant. All work is undertaken by approved, professional tradespeople.

Regular rent reviews

Our diary system automatically flags rent review and renewal dates as well as insurance renewal dates. Once rent reviews are completed, we can finalise the documentation.

Negotiating with new tenants

We work with experts in their field of marketing and lease negotiation for commercial and industrial property and liaise with your nominated Solicitor to complete all necessary documentation.

Non-payment of rent

We institute recovery steps in the event of missed payments and keep you fully informed of progress.

What type of commercial properties does Crockers manage?

Commercial, retail and industrial properties throughout the Auckland area on behalf of local and international owners.

What services does Crockers provide?

We tailor our service to meet your property needs. This can include any of these:

  • Arranging tenants (credit checks)
  • Lease negotiation and reviews
  • Rent collection and reviews
  • Collection and payments of outgoings
  • Budget preparation
  • Total property maintenance
  • Building Warrant of Fitness and compliance issues
  • Health and safety audits
  • Regular property inspections
  • Insurance renewals and valuations
  • Debt collection
  • Regular reporting

Do you provide commercial letting and leasing for properties that you don't manage?

Currently this is not a service we can provide.

What does it cost to have Crockers manage a commercial property?

It varies depending on the property type and the services required.
Talk to Jacqui Blair, our Commercial Property Manager on 09 968 3361 or email Jacqui; jacquiblair@crockers.co.nz to discuss your property.