Frequently Asked Questions

How does Crockers provide Health and Safety support?

Crockers prepares a Health and Safety report for each property which identifies any hazards and provides continued hazard management support to tenants, contractors and visitors. We are subscribed to ControlPoint, a Smartphone App through which contractors must complete relevant Health and Safety training modules before being allowed on site. Contractors are automatically supplied with the hazards pertaining to a particular site and must sign on and sign out at each visit, giving Owners and other PCBU’s the comfort of knowing that they are protected from liability from a Health and Safety perspective.

Find more information on our Health and Safety page.

 

How can I avoid regulatory snags?

A major area of property management is compliance with the Building Act (Building Warrant of Fitness), Occupational Health and Safety legislation and various local body requirements. The Crockers Commercial Property Team can identify where your property may not meet statutory requirements and advise on what needs to be done to avoid potential action against you.

Do you keep full records?

Our fully integrated computer package forwards monthly statements regarding operating expenses to you and provides regular updates on property inspections.

How do we find the best tenants for you?

To give our landlords the best opportunity to find a tenant in the shortest possible time, rather than keep this work in house, the Crockers Commercial Property Team works with local agents to ensure that any space that becomes vacant is captured by every medium and media outlet available.

We work with experts in the field of marketing and lease negotiation for commercial and industrial property to ensure you get the best tenants. We also liaise with the client’s nominated Solicitor to complete all necessary documentation, ensuring the whole process is hassle-free.

How do you negotiate with new tenants?

We work with experts in the field of marketing and lease negotiation for commercial and industrial property and liaise with your nominated solicitor to complete all necessary documentation.

How does Crockers manage maintenance issues and repairs?

Any reported issues are actioned quickly with minimum disruption to the tenant. All work is undertaken by approved, professional tradespeople.

Find more information on our Maintenance page.

Do you provide regular rent reviews?

Yes, our diary system automatically flags rent review and renewal dates as well as insurance renewal dates. Once rent reviews are completed, we finalise the documentation for you.

How do you deal with non-payment of rent?

We will institute recovery steps in the event of missed payments and keep you fully informed of progress.

What type of Commercial properties does Crockers manage?

Crockers manages commercial, retail and industrial properties throughout the Auckland area on behalf of local and international owners.

Examples of properties managed range from multi-tenanted retail blocks to showrooms, offices and large industrial factories.

What services does Crockers provide?

We tailor our service to meet your property needs. This can include any of these:

  • Arranging tenants (credit checks)
  • Lease negotiation and reviews
  • Rent collection and reviews
  • Collection and payments of outgoings
  • Budget preparation
  • Total property maintenance
  • Building Warrant of Fitness and compliance issues
  • Health and safety audits
  • Regular property inspections
  • Insurance renewals and valuations
  • Debt collection
  • Regular reporting

Find more information on our Services page

 

Do you provide commercial letting and leasing for properties you don’t manage?

Currently this is not a service we can provide.

What does it cost to have Crockers manage a commercial property?

It varies depending on the property type and the services required.
Talk to Jacqui Blair, our Commercial Property Manager on 09 968 3361 or email Jacqui; jacquiblair@crockers.co.nz to discuss your property.